About

French-inspired Auvers Cafe in Darling Square combines art, food and atmosphere with a modern Australian and Asian twist to bring diners a one-of-a-kind experience. We spoke with Head Chef, Yanto Liu, who has been a recurrent user of FoodByUs about how his ordering processes have evolved over the past few years with our platform.

Catering to alternating menus

‘Because we change our menu frequently, we need to order from a different range of new suppliers at any given time. FoodByUs lets us do this in just 15-30 minutes.’

One of Auvers Cafe’s biggest challenges is managing its ever-changing menu. Understanding the fluctuating costs associated with rotating menu items is key to pricing food, ultimately ensuring that the venue profits. Previously, ordering from more than 10 suppliers was a major struggle for them, as they needed to switch constantly between phone calls, emails and messages to order and communicate with them.

Their menu rotations mean they require new products on a frequent basis. “With complete price visibility of an entire marketplace, we no longer need to contact each supplier individually for their price books.” Yanto also says “One credit app gives access to hundreds of suppliers, saving me so much time.”

Cost savings

‘We save more than $2500 in COGS weekly. ’

There are a variety of ways in which FoodByUs can help cut down COGs. 

1. Price Transparency from multiple suppliers
2. Tendered Pricing

FoodByUs works closely with suppliers to build and maintain relationships, bringing food-service venues the best pricing possible. With an entire marketplace at their fingertips, Yanto and his team are able to easily compare prices from multiple suppliers and find the best options to suit their needs.

Yanto says he “initially worked closely with FoodByUs reps, who help [him] with price comparisons. However, [he] has now gained enough confidence in the platform to use it independently.” He notes: “With the Digital Catalogue, I can see different prices for the same product from different suppliers. It’s so easy to shop around to find the best deals.”

Trust, support & transparency

‘We’ve gotten to the point where we can confidently & independently use FoodByUs without any issues.’

Transitioning into a new ordering system can understandably be frustrating and difficult, especially for those who are less tech-savvy. With Onboarding & Support, FoodByUs’ ultimate goal is to make the lives of chefs and venue owners easier. Auvers completely trusts FoodByUs, but Yanto notes, “Whenever we need support, the Customer Service Team or local reps are always there to help.”

With a rapidly technologising world, the hospitality industry is seeing a massive shift towards utilising tech to speed up their processes – including accounting, housekeeping, sales, ordering and CMS. Venues, like Auvers, have seen a drastic improvement in many areas of their business by choosing to make the switch.

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