Get help using FoodByUs

We have an expert knowledge base with video tutorials and FAQs. Can’t find the answers you’re looking for? Send our friendly team a help ticket or contact us directly.

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+61 448 523085

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support@foodbyus.com

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1300 725 899

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Frequently asked questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Who is FoodByUs for?

FoodByUs is for any food service venue, including restaurants, cafes, caterers & more. If you do any wholesale food ordering, we have you covered with all of your suppliers across 16 different categories.

Do I need to download an app to use FoodByUs?

How do I join FoodByUs?

Why do you need my email address?

How do I know my data is safe with FoodByUs?

We take privacy seriously and recognise the importance of protecting the customer information collected when using FoodByUs. For more information see our Privacy Policy.