Customer Support & how to contact us - Get help using FoodByUs

Customer Support & how to contact us

WhatsApp Support

In addition to our phone and email support, WhatsApp is also available at FoodByUs. WhatsApp is fast and easy to use; just add our number +61 448 523 085 to your contacts and message us via WhatsApp with your name and venue name to opt into the service.

WhatsApp support operates 8am – 6pm AEST, Monday to Sunday.

See below how to add a contact on WhatsApp:

Email Support

You can email our Customer Support team at support@foodbyus.com for any of your enquiries.

Phone Support (for foodservice venues only)

Our Customer Support team is available 8am – 6pm AEST, Monday to Sunday on 1300 725 899.

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STILL NEED HELP?

Contact our support team

WhatsApp Support

The quickest & easiest way to reach us.

+61 448 523 085

Submit a Ticket

Leave it with us, and we’ll get back to you soon.

support@foodbyus.com

Phone Support

We’re always here to help with our CST hotline.

1300 725 899

Our Support Hours are 8am – 6pm Monday – Sunday, Australian Eastern Standard Time

(Please note during daylight savings we operate on AEDT)