How to add Direct Suppliers (suppliers who are not on our platform)

If you have a supplier who you use outside of FoodByUs, you can add them to our platform to make your entire procurement process even easier. We call these “Direct Suppliers”. You will get the same streamlined ordering experience with your Direct suppliers, but you will get invoiced separately. Adding all your suppliers onto FoodByUs gives you complete visibility over your wholesale procurement. You’ll get benefits such as Live Pricing, Price History, Amendments, Reordering and Issue Resolution.

NOTE: Requests will be fulfilled within 24 – 48 hours. Be sure a prior relationship already exists between you and the Direct Supplier you wish to add. Otherwise, we cannot guarantee your request.

To add your Direct Supplier

Step 1:

Navigate to My Suppliers.

Step 2:

Click on ” + Add a Supplier”.

Step 3:

Search for your Supplier’s Business Name and hit “Continue”.

Step 4:

Add Contact Details for your Direct Supplier and click “Continue”.

Step 5:

Our team will process the request to add your Direct Supplier and get back to your within 24-48 hours to confirm.

Ordering from Direct Suppliers

Once your request has been approved, you will be able to find your Direct Supplier on our platform. To find them easily, you can add them to your Favourite Suppliers by clicking the heart next to their name. You can find your favourite suppliers by navigating to My Suppliers in your buyer dashboard.

Step 1:

Click “View Products” under your Direct Supplier.

Step 2:

Click ” + Add Product” to add the products you’d like to purchase from this supplier.

Step 3:

Enter your product details, using past invoices as a reference to minimise errors & issues with your supplier. Hit “Continue”.

Step 4:

Enter the portion size that you usually purchase your product in. Again, you should use your previous invoices as a reference. Hit “Continue”.

Step 5:

You can choose to add the price you usually pay for the product, or the supplier will manage the price for you. Hit “Add Product” to complete the process.