How to add or delete your bank account details

You can set up direct debit payments in your FoodByUs account by adding your bank account details.

NOTE: FoodByUs does not save or store your credit card or bank details.

Instead, we keep a token (a non-sensitive reference to your credit card or bank account details) linked to your FoodByUs account.

Your payment provider issues this token; so you can use the same credit card or bank account details for future transactions.

If you don’t add any payment methods, you will be asked to enter your card details at checkout; and the tokenised version will automatically be stored in your account for future transactions.

To add or delete your bank account details:

Step 1:

Go to My Account > Payment Methods.

Under Payment Methods, find the “Bank Accounts” option. If you do not see the “Bank Accounts” section, this means your direct debit option is switched off. If you would like to enable this payment method, please contact our customer service team for assistance.

Step 2:

Click on “Add Bank Account”

Step 3:

In the pop-up window, select your bank from the logos shown, or find it in the drop-down menu under “Select other bank”.

Step 4:

Read the Direct Debit Agreement and hit “Continue”.

Step 5:

Step 6:

Authenticate your bank account details & authorise FoodByUs to debit your account. Your bank account details are now added to your Direct Debit payment option.

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