When running a renowned multi-venue group with locations across Australia, efficiency is the name of the game. Red Rock Venues, a national pub and venue group with 27 sites in VIC, NSW, QLD, and WA, has found its secret ingredient for success – FoodByUs. Let’s dive into an insightful conversation with Group Executive Chef, Graeme McLaughlin, to uncover the transformative benefits that FoodByUs brings to Red Rock’s massive empire.

Regulating the Ordering Process

“FoodByUs centralises and simplifies ordering for all our venues, allowing us to easily consolidate and streamline orders every morning and evening.”

In the past, each venue within Red Rock had its own ordering system, leading to chaotic and time-consuming ordering and financial processes. Graeme explains, “Previously, the ordering process was overly complicated and took too long. There was no communication or alignment between our teams at different venues”

Now, with 2-3 staff members per venue all using FoodByUs, Red Rock Venues has gained control and visibility over the ordering process. The platform allows for backend controls without limiting the chefs, ensuring a more efficient and streamlined operation across the entire group.

Simplifying Supplier Relationships

“Having all our suppliers on the one platform is pivotal, especially for a national group like ours.”

Graeme emphasises the importance of maintaining supplier relationships in the hospitality industry. With FoodByUs, Red Rock Venues seamlessly integrates their entire pre-existing supplier network onto the platform, minimising the impact on these crucial partnerships.

For busy restaurant operators, the ability to easily bring on familiar suppliers is a significant advantage. FoodByUs not only simplifies the entire procurement process from ordering to payments with their suppliers but also opens up the possibility of discovering new, reliable suppliers on a national scale. “If we ever need a new supplier, they’re so easy to access. FoodByUs completely eliminates the hassles of multiple credit applications and invoices,” Graeme explains.

Cost Savings and Cash Flow Confidence

“The Reporting feature is a game-changer. It allows us to see our weekly spend, individual product costs, and price comparisons within the market.”

One significant impact FoodByUs has had on Red Rock Venues is in the realm of cost savings and cash flow management. Chef Graeme says his standout feature which contributes to this is Reporting. He highlights, “It allows us to see our weekly spend, individual product costs, and price comparisons within the market. This tool has empowered our staff to manage their own COGS efficiently, positively affecting the entire business.”

For chefs, having a clear understanding of costs is paramount. FoodByUs not only provides visibility but also offers actionable insights to enhance financial efficiency, contributing to a confident and healthy cash flow.

Graeme commends the FoodByUs team, noting, “The support is very prompt, and our staff has become proficient in using the platform. As we continue to navigate and use the platform, we become more self-sufficient.” Red Rock Venues’ journey with FoodByUs is a testament to the transformative power of a consolidated ordering system. From simplifying supplier relationships to streamlining the ordering process, achieving cost savings, and seamless support – FoodByUs not only delivers a powerful platform but also ensures that their clients are confident and capable of utilising it to its full potential.

← Back to all Case Studies